Do the albums count towards Hanteo and Gaon charts?
Yes, all album purchases counts but may not be updated in real time, as some albums were purchased in advance and the count will be counted in advance.Unlike regular purchases, pre orders does count as real time.
Are the lightsticks really official?
Yes, we guarantee that all lightsticks sold on our site kpopomo.shop are main. You can validate this by the firm’s hologram on package, connecting to the official app,
Where are you located?
We are based in Seoul, Korea (house of KPOP!). We also have a storehouse in United States to provide for faster as well as cheaper delivery choices for USA consumers on items
PAYMENT
What are your settlement alternatives? Do you supply money on distribution? We accept most major charge card, debit cards, and Paypal. However, we do not provide cash on delivery. I obtained an email regarding a refund, however it’s not back in my checking account yet. Please note that settlement cpus take 4-7 days before the cash goes back to your checking account. If it passes this duration and also you haven’t obtained the yet, please reach out to your bank.
My payment was declined but there is still a charge to my account, why?
Even though a purchase has been declined/cancelled, a charge may still show up in your account as it takes time for card providers and financial institutions to totally refine an purchases. However, we desire to guarantee you that repayment was declined on our end. Please enable 1-2 service days for any costs for declined transact cleared from your account. If you still see a charge, please call your financial institution.
Why am I being asked for ID verification?
To make sure safety and also defense of your repayment and also order, you will be requested for ID confirmation to show that you licensed any orders over $500, or if there indication in the repayment processor as danger of fraud. If ID is not supplied as asked for, a refund minus the payment processor purchase charges billed will certainly b.
SHIPPING
Yes, we ship to almost all nations, with some constraints. You can check out in our shop and also it will certainly inform you if your nation is limited for shipping or otherwise How much time does it take to ship to my nation? You can refer to the shipping times. Standard shipping times are generally 10-30 days as well as reveal shipping times are 7-10 days depending on your coun note that there may be hold-ups because of the pandemic or customs-related hold-ups. I’m buying several items, will they come as one package? Please note that if you buy several items they may be sent out in different bundles because of weight optimum needs with our couriers.
Why am I getting charged shipping?
As a result of the different weight need of our carriers, just chosen things are free delivery. There are some products which aren’t received totally free shipping. strive to provide you the most effective worth for the shipping charges in that anything that isn’t received free shipping is provided expedited shipping solutions.
How much is shipping?
Shipping depends on the thing weight as well as location. Our system will instantly figure out the delivery cost after you choose the product as well as enter your s. address.
